Maintenance and support
Checks, troubleshooting and fine-tuning for smart home and building automation systems. We agree the technical scope for both one-off tasks and ongoing support.
Free initial consultationCaring for your home’s systems
We choose the maintenance approach based on the system’s role, condition and available data. Explore what each approach means in practice.
How can we help?
Home maintenance / Scheduled
We check automation functions and status information at agreed intervals or according to operating hours.
An inspection plan, documented results and the next due dates.
Home maintenance / Condition-based
We recommend checks based on measured or reported equipment condition.
Earlier detection of deviations and more focused troubleshooting.
Home maintenance / Predictive
With suitable data and equipment, trends indicating deterioration can be analysed. We first assess where prediction is justified and technically feasible.
Data-based recommendations for intervention timing. This requires sufficient data and verified relationships.
Home maintenance / Troubleshooting
When communication is lost, operation is abnormal or a fault is reported, we review the relevant automation system.
Documented diagnosis and completion of agreed tasks.
Several approaches can be combined in one system. Predictive maintenance requires suitable measurements, data quality and verified analysis. It is more than a fault notification and does not guarantee fault-free operation.
We define Felycon’s scope around the electrical and automation system. Mechanical and manufacturer-specific service tasks are coordinated with the appropriate specialists. Availability, response times and working conditions are set out in the quotation or contract.
How we help
Working arrangements
We tailor the support scope to the system’s condition and operating needs.
An agreed task to investigate a specific fault, implement a change or assess the system.
Defined inspection tasks, agreed frequency and documented maintenance visits.
Supported devices, on-site or remote access conditions, service hours and response times are defined in the quotation or contract. Existing systems installed by others require an initial assessment.
Felycon smart home fine-tuning
For smart homes we implement, one fine-tuning session is provided 30–60 days after handover, within the scope defined in the quotation. Ongoing maintenance and further changes are agreed separately.
Our four commitments for smart home projectsLet’s talk about your plans
Experiencing a problem or planning maintenance? Tell us your system type and the help you need.
Tell us the location, your ideas and your planned schedule. For an existing system, please include its type and any problems you have noticed.
Free initial consultationUse the contact form or call us.